
Payment Policy for Luxe Gem Treasures
Effective Date: February 11, 2025
At Luxe Gem Treasures, we are committed to providing a seamless and secure shopping experience for all our customers. Below is our Payment Policy, which outlines the accepted payment methods, billing information, and other important details regarding the payment process for orders placed through our website, luxegemtreasures.com.
1. Accepted Payment Methods
We offer a variety of secure payment methods to accommodate your preferences:
- Credit and Debit Cards: We accept the following major credit and debit cards:
- Visa
- MasterCard
- American Express
- Discover
- PayPal: A secure online payment system that allows you to pay via your PayPal balance or any linked credit or debit card.
- Other Payment Methods: Additional payment options may be available depending on your location or the payment methods offered during checkout.
All payments are processed in USD (United States Dollar).
2. Payment Authorization
By submitting an order, you authorize Luxe Gem Treasures to charge the total amount for the products, taxes, and shipping fees to the payment method provided. Your payment will be processed immediately upon order confirmation.
We use trusted third-party payment processors to securely handle all payment transactions. For security reasons, we do not store your full payment details on our website.
3. Payment Security
We take the security of your payment information very seriously. Our website uses SSL (Secure Sockets Layer) encryption to ensure that all payment information is securely transmitted during the transaction. We also comply with industry standards to protect your financial data.
Despite these security measures, please be aware that no online transaction is completely risk-free, and we cannot guarantee absolute security against unauthorized access.
4. Billing Information
- You must provide accurate and complete billing information when placing an order, including your name, billing address, and payment details.
- If there is an issue with your payment, such as incorrect billing details, your order may be delayed, canceled, or rejected.
- You are responsible for ensuring the accuracy of your billing information and keeping it up to date.
5. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing the following information:
- Order number
- Product(s) purchased
- Total amount paid (including taxes and shipping fees)
- Shipping address
- Estimated delivery date
If any issues arise with your payment or order, you will be contacted via email or phone.
6. Payment Declines
If your payment is declined, we will notify you immediately. You may be required to update your payment information or use an alternative payment method to complete the order. Orders will not be processed or shipped until payment has been successfully completed.
7. Fraud Prevention
To protect against fraudulent transactions, Luxe Gem Treasures uses advanced fraud detection tools. In the event of suspected fraud or unauthorized use of your payment method, we reserve the right to cancel or suspend your order. We may also request additional verification before processing the payment.
8. Sales Tax
Sales tax will be applied to your order based on your delivery address and applicable tax laws. The sales tax will be calculated and displayed during the checkout process, allowing you to view the exact amount before finalizing your order.
9. Refunds and Returns
If you are eligible for a refund, the amount will be credited back to your original payment method. For more information on our refund and return process, please refer to our Refund and Returns Policy.
10. Changes to This Payment Policy
We reserve the right to modify or update this Payment Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of any updates.
11. Contact Us
If you have any questions or concerns regarding payment, please feel free to contact us:
- Phone: 812-725-6910
- Email: info@luxegemtreasures.com
- Address: 1657 Heliport Loop, Louisville, Indiana, United States
- Website: luxegemtreasures.com